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Cookie Policy

Last Updated: June 30, 2025

STAR-TECH IT SOLUTIONS INC. and its affiliates (“Service Provider”) use cookies and similar tracking technologies on our websites and online portals, including those related to our Voice over Internet Protocol (VoIP) services powered by the SkySwitch platform. This Cookie Policy, incorporated into the Service Agreement (including any Order or Letter of Authorization (LOA)) and the Privacy Policy at https://startechitsolutions.com/privacy-policy, explains how we use cookies, the types of cookies we use, and how you can manage them. By accessing our websites, you consent to the use of cookies as described herein, subject to your ability to opt out of non-essential cookies.

How Does Service Provider Use Cookies?

Cookies are small text files placed on your device to enhance your experience on our websites, including those supporting VoIP services (e.g., SkySwitch Dashmanager). We use cookies to:

  • Measure non-personal information (e.g., visitor behavior, page views).

  • Remember your preferences (e.g., language, content settings).

  • Ensure proper delivery of content and services.

  • Authenticate users and manage sessions for secure access to online portals.

  • Analyze website performance to improve user experience.

Cookies may collect personal information (e.g., IP addresses) in some cases, which is handled in accordance with our Privacy Policy.

What Cookies Do We Use?

We categorize cookies based on the International Chamber of Commerce (ICC) guide, as follows:

Strictly Necessary Cookies

These cookies are essential for website functionality, enabling you to navigate and use features like secure login to the SkySwitch Dashmanager or other portals. They do not collect information for marketing or track external browsing. Accepting these cookies is a condition of using our websites, as disabling them may prevent proper operation.

Examples: Session cookies for authentication, cookies ensuring secure connections.

Performance Cookies

These cookies collect anonymous, aggregated data about how visitors use our websites (e.g., which pages are visited, time spent on site). We use this data to improve website performance and user experience. These cookies do not identify you personally.

Examples: Google Analytics cookies to track site usage.

Functionality Cookies

These cookies remember your choices (e.g., language, region, content preferences) to provide a personalized experience. They may also support features like blog commenting or customized text settings. The data collected may be anonymized and does not track your activity on other websites.

Examples: Cookies storing display preferences, cookies enabling blog interactions.

Third-Party Cookies

We may use third-party cookies (e.g., from SkySwitch, Google Analytics, or advertising partners) to support analytics, authentication, or targeted advertising. These cookies are subject to the third party’s privacy policies, which you should review.

How Long Do We Keep Cookies?

Cookies are retained only as long as necessary for their purpose:

  • Session Cookies: Deleted when you close your browser.

  • Persistent Cookies: Retained for a set period (e.g., up to one year for analytics) or until you delete them.

We align cookie retention with our Privacy Policy’s data retention practices. You can delete cookies at any time using your browser settings.

How Can You Control Cookies?

You may manage cookie preferences through:

  • Browser Settings: Configure your browser to accept, reject, or notify you of cookies. Instructions are typically found in the “Help” or “Settings” menu of your browser (e.g., Chrome, Firefox, Safari).

  • Cookie Consent Tool: Where available, use our website’s cookie consent tool to opt in or out of non-essential cookies (e.g., performance, functionality cookies).

  • Opt-Out: Contact us at mail@startechitsolutions.com to opt out of non-essential cookies.

Disabling cookies may limit access to certain features (e.g., secure portal login, personalized content). We recommend keeping strictly necessary cookies enabled for optimal website performance. For more information on cookies, visit http://www.allaboutcookies.org.

Your Rights

You have the right to:

  • Access information about cookies that collect personal data.

  • Opt out of non-essential cookies without affecting website access.

  • Request details about how your data is used, as outlined in our Privacy Policy.

To exercise these rights, contact us at mail@startechitsolutions.com.

Compliance with Privacy Laws

Our use of cookies complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) if applicable. Personal information collected via cookies is protected per our Privacy Policy.

Changes to This Cookie Policy

We may update this Cookie Policy, with changes posted at https://startechitsolutions.com/cookie-policy, effective thirty (30) days after posting. Continued use of our websites after this period constitutes acceptance of the changes. If a change materially affects your rights, you may object within ten (10) days by contacting us, and we will work to resolve your concerns.

Contacting Us

For questions about this Cookie Policy or to manage your cookie preferences, contact us at:

Solutions

Innovative IT and telecommunications for your business.

Support

Services

support@startechitsolutions.com

1-801-654-1185

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